Hosting Services Interruption for Drupal and Wordpress

By: 
btsupport
Updated: 
Fri Jul 13 04:51:07 pm MDT

Update 3 - As of 4:45 MT services are fully restored. An incident report will be available from support once we have fully diagnosed root causes and ensured complete resolution of any underlying issues. We are sorry for the extended service interruption.

Update 2 - We sincerely apologize for the prolonged downtime. Operations center engineers continue to work to restore data and services as of 3:30 MT. We will update this post with progress.

Update 1 - Network engineers are diagnosing physical hardware failure on one of our servers. We will post additional detail as we receive updates.

We are currently working with network engineers to restore service to one of our Drupal and Wordpress servers hosting many client sites. We will update this post with progress and apologize for the inconvenience.

Resolved
Impact: 
Degraded: Issues are persistent and/or affecting many customers
Services Affected: 
cmshost